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Make appointment at apple store genius bar12/25/2023 ![]() ![]() In other cases, Apple may deny warranty coverage if you’ve damaged the phone, even if that damage isn’t directly related to your issue. So don’t go demanding a free repair you aren’t entitled to. It’ll just be a lower service fee than you would have paid without AppleCare+. But if you damage your screen, dunk the phone in water, or otherwise damage it accidentally, you’ll have to pay a service fee to fix that damage. ![]() If your device has a known issue that you didn’t cause, then AppleCare will likely give you the repair for free. ![]() You also have the option to purchase an extended warranty called AppleCare+, which not only adds an extra year (or two) of service but includes coverage for accidental damage, theft, and loss. When you buy an Apple device, you get a one-year warranty with the device called AppleCare. Apple schedules those appointments assuming they’ll last 10-15 minutes each, so bringing a bunch of “but also” problems with you is only going to slow them down-and potentially get you worse service from a rushed technician. If you have multiple issues or multiple devices that require service, make multiple appointments back-to-back from one another. (You can also do this from the Apple Support app.) Head to Apple’s website, click the “Get Hardware Help” button at the bottom, and make an appointment for the device in question. If this is your first trip in a while, going to the Apple store is like going to the DMV now, and an appointment is crucial if you don’t want to stand around waiting. Once upon a time, you could walk up to the Genius Bar, wait a few minutes, and get quick service. ![]()
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